GoAstrologer.com

FAQ for astrologers

How do I join ?

Please click the "Join the team" link on the Homepage and follow instructions.

What are the requirements to join ?

You need to be a professionally trained astrologer.

How do I answer questions ?

Visit the dashboard, and then check the pending questions and submit answers to them.

What do I have to deliver ?

You have to answer the user's query to the best of your ability. Also please attach any images/videos that might be required for understanding your instructions.

How long does the answer need to be ?

The answer needs to be at least 100 words.

Can I add my contact information in the answer/bio ?

No you cannot. Any such information (phone/email) will be edited out. The privacy of the users is paramount, and such information can compromise that.

Are followup queries allowed ?

If the followup questions are DIRECTLY related to the original question, they will be allowed. There will be no extra fees. Note if the astrologer declines to address this, the user can possibly give the astrologer a bad review.

How much time do I get ?

All questions have a defined deadline of 48 hours. If you fail to answer them before that deadline, the question will get cancelled and money refunded.

When does the user pay ?

The user pays after receiving the answer. Only partial parts of the answer are shown to the user. The blacked out parts are revealed only after the payment is made.

Which language should I answer in ?

Please try sticking to English. If you plan to use another language, please add that to your bio.

How much money can I make ?

You can set your own fees (from 100-1000₹). GoAstrologer will take 50% and pay you the remaining 50%. For public questions you receive 100% of listed price.

What are public questions ?

Public questions are questions that can be seen by any astrologer. They have a low fees that goes up with time. Read more.

How do I get paid ?

You can withdraw your earnings once you reach a minimum balance of ₹2000/-.

Why am I not visible on the astrologers page ?

The astrologers page promotes active astrologers. So if you have not logged in to your dashboard page lately, you might be slowly hidden from the astrologers page.

Why am I not getting credits for certain questions ?

You get credits for the following statuses - Answered, Reviewed. If you feel some question is wrongly marked, please contact us.

Why did a question disappear from my dashboard ?

If the astrologer fails to respond, the order might either get "Cancelled" - and the order is visible, or it might get "Transferred" and the order will disappear from the dashboard.

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